From Hype to Value:
Strategic Implementation
The most common failure mode in enterprise AI is "Solution in Search of a Problem". Successful adoption starts with identifying high-value friction points in your business, not with the technology itself.
To AI, or Not to AI?
AI is expensive and probabilistic. If a task can be solved with a simple rule (e.g., calculating tax), do not use AI. AI shines in messy, unstructured, and creative tasks where traditional code fails.
To AI, or Not to AI?
AI is powerful, but it's not a magic wand. Knowing when NOT to use AI is just as important as knowing when to use it.
Calculate Monthly Tax
Computing exact tax based on fixed government brackets.
Deterministic. Rules are fixed and explicit. AI is overkill and prone to minor errors (hallucinations) where precision is mandatory.
The GenAI Value Spectrum
Generative AI is more than just chatbots. It is a creative engine, a coding partner, and a research analyst. Explore the different modalities of GenAI application below.
The GenAI Value Spectrum
From productivity boosters to creative engines.
Selecting the Right Engine
You don't need a Ferrari to go to the grocery store. Similarly, you don't need GPT-4 for simple summarization tasks. Matching the model size (Nano, Pro, Ultra) to the task complexity is key to economic viability.
Model Selection Framework
Matching the engine to the vehicle.
Frontier Models
Highest intelligence. Best for coding, complex analysis, and creative writing. High latency and cost.
Measuring Success
How do you justify the investment? We translate technical metrics (like latency and token usage) into business KPIs (like productivity gains and customer retention).
Business Objective Alignment
Translating model performance into P&L impact.
Productivity
User Engagement
Cost Optimization
Measuring Business Value
Moving beyond "Perplexity" to metrics that drive the P&L.
Key Performance Indicators (KPIs)
Percentage of tickets handled without human agent.
Reduction in operational cost per resolution.
Improvement in customer satisfaction (24/7 availability).
The Strategy is set. Now let's build.
Understand the architecture required to execute this strategy effectively.
Go to Module 4: Architecture